Hezy Privacy Policy — Your Data Is Our Responsibility
Hezy believes that every user's personal information should be stored with the utmost care. When you register on our platform or use our services, we collect certain necessary information that is used to improve your experience. This privacy policy applies to users in Bangladesh and we comply with local data protection regulations. Our goal is to transparently communicate what data is collected, why it is collected, and how it is used. This policy may be updated at any time, so we recommend checking this page regularly.
What Data Is Collected
Name, email, mobile number, payment information, and technical device-related data.
How Your Data Is Used
For account management, transaction verification, service improvement, and security assurance.
How Secure Is Your Data
Your information is kept secure through encryption and regular security audits.
Detailed Policy — Learn Every Step
Purpose of Data Collection
Hezy only collects information that is essential for providing our services. The name, mobile number, and email address provided during registration are used for account verification. For financial transactions completed via bKash or Nagad, only the transaction reference is stored — your full payment PIN or password is never collected. Your device's IP address and browser information are used solely to prevent fraud and maintain platform security. We promise that your information will never be sold to any third party for advertising purposes.
Cookies & Tracking Technology
Our platform uses cookies to enhance the user experience. Cookies are small text files stored on your device that help remember your previous preferences and login status. You can disable cookies through your browser settings if you wish, though some features may be limited as a result. We do not conduct any cross-site tracking or behavioral profiling that could compromise your privacy. For any questions regarding cookies, please contact our FAQ View section.
Sharing Data with Third Parties
We do not share your information with any external party except when required by legal obligations or regulatory authorities. For payment processing, only the minimum necessary information is exchanged with approved financial service providers. Our technology infrastructure partners are bound by strict confidentiality agreements and cannot use your data independently. All data processing is conducted in compliance with Bangladesh's cybersecurity laws and data protection regulations. We regularly review our data management practices to ensure the highest standards are maintained.
Your Rights & Controls
You can view and update your personal information at any time by logging into your account. If you request account deletion, we will arrange to delete your data within a set timeframe while maintaining any legal requirements. If you wish to opt out of promotional communications, you can easily unsubscribe from your account settings. If you have any concerns or complaints about your data, please contact our support team and we will do our best to respond promptly. For more information on data protection, Responsible Gaming you may also view this page.