Safe Experience

Responsible Gaming at hezy — Enjoy with Awareness

Hezy believes that entertainment is meaningful only when enjoyed within limits. Our platform places the utmost importance on the mental and financial well-being of every user in Bangladesh. Gaming should be an enjoyable experience, not a source of stress or anxiety. That is why we provide clear guidelines and tools to help you play in a controlled manner. On this page, you will learn how to set your own limits and find support when needed.

View FAQ Open an Account

Set a Time Limit Stick to Your Budget For Ages 18+ Enjoy It as Entertainment Take a Break When Needed Keep Yourself Protected Think About Your Family Support Is Always Available Set a Time Limit Stick to Your Budget For Ages 18+ Enjoy It as Entertainment Take a Break When Needed Keep Yourself Protected Think About Your Family Support Is Always Available

Build Healthy Gaming Habits

Following the core principles below will ensure you always have a positive and controlled experience.

Set Your Budget in Advance

Before you play, decide how much BDT you can afford to spend and do not go beyond that limit. Avoid placing more bets in an attempt to recover lost money. Only use funds that, if lost, will have no impact on your daily life. At the start of each month, set aside a fixed entertainment budget and stick to it.

Respect Your Time Limits

Take regular breaks instead of gaming for long stretches at a time. Set a time limit before each session and stop when it is up. Prioritize spending time with family and friends, work, and rest over gaming. Remember, gaming should be a small part of your life, not your entire day.

Keep Your Emotions in Check

Avoid gaming when you are feeling frustrated, angry, or under stress. Decisions made in an emotional state often lead to harm. Even after a win, do not let excessive excitement cause you to lose sight of your limits. Remember, every outcome is completely independent and does not depend on previous wins or losses.

Age Verification & Family Protection

Hezy is strictly for users aged 18 and above. Allowing minors to create or use an account is strictly prohibited. If you share your device, use a password lock on your account. Take the necessary steps today to protect the younger members of your family.

Stop Chasing Losses

Repeatedly placing bets to quickly recover lost money is a dangerous behavior. It only increases financial loss and causes mental stress. If you feel like you keep losing for the same reason, stop gaming for the day. Coming back the next day with a fresh mind is always the better decision.

Seek Help When Needed

If you feel gaming is getting out of your control, seek help without delay. Talk to a trusted family member or friend and let them know the situation. In Bangladesh, you can contact Kaan Pete Roi (Kiran Helpline) or the National Institute of Mental Health for mental health support. Your well-being is more important than any game.

Check Yourself — Some Important Questions

Ask yourself the questions below. If more than one answer is "yes," consider seeking help.

If you find yourself repeatedly exceeding your set budget, that is a warning sign. Keep track of how much BDT you spend each session and review it at the end of the month. If needed, set a deposit limit on your account. Taking action before a financial crisis develops is the wise thing to do.

If gaming is causing strain in your relationships or problems at work, take it seriously. Do not ignore the concerns of your loved ones — listen to what they have to say. Stay mindful that gaming does not interfere with the other important aspects of your life. Seeking professional support can help resolve issues more quickly.

If you feel restless or uncomfortable when trying to stop playing, it may be a sign of dependency. Set small goals, such as not playing on certain days of the week. Keep yourself occupied with other recreational activities. If needed, visit our FAQ Go to a section or get support.

Stay Aware, Stay Safe

Hezy is always by your side — for an enjoyable experience and in moments when you need support. Visit our FAQ page for more information, or log in directly and set your limits from your account settings.

View FAQ Log In